Cookies Policy

Last Updated: January 2025

Welcome to Xibiba, your trusted partner for office water delivery services. This Cookies Policy explains how we use cookies and similar technologies on our website to enhance your browsing experience and improve our services.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help us understand how you interact with our site, remember your preferences, and deliver a personalized experience.

These files contain information that is transferred to your device's hard drive, allowing our website to recognize your device and remember certain information about your visit.

2. How We Use Cookies

At Xibiba, we use cookies for several important purposes to ensure you receive the best possible service when ordering water delivery for your office:

  • Essential Functionality: To enable core features such as shopping cart functionality, order processing, and secure account access
  • Performance Monitoring: To analyze how visitors use our website, which pages are most popular, and identify any technical issues
  • Personalization: To remember your delivery preferences, location settings, and previous orders
  • Marketing and Analytics: To understand customer behavior and improve our water delivery services
  • Security: To protect your account information and prevent fraudulent activity

3. Types of Cookies We Use

Cookie Type Purpose Duration
Strictly Necessary Essential for website operation, order processing, and account management Session/Persistent
Performance Cookies Collect anonymous data about website usage and performance Up to 2 years
Functional Cookies Remember your preferences and delivery settings Up to 1 year
Targeting/Advertising Deliver relevant marketing content about our water delivery services Up to 13 months

3.1 Strictly Necessary Cookies

These cookies are essential for our website to function properly. They enable you to navigate our site, place orders for water delivery, and use secure areas such as your account dashboard. Without these cookies, services you have requested cannot be provided.

3.2 Performance and Analytics Cookies

We use analytics cookies to collect information about how visitors interact with our website. This helps us understand which pages are visited most frequently, how long users spend on different pages, and what delivery options are most popular. All information collected is aggregated and anonymous.

3.3 Functional Cookies

These cookies allow our website to remember choices you make (such as your delivery address, preferred water bottle sizes, or delivery frequency) and provide enhanced, personalized features. They may also be used to provide services you have requested, such as watching a video or commenting on a blog.

3.4 Targeting and Advertising Cookies

These cookies are used to deliver advertisements more relevant to you and your interests in office water delivery solutions. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

4. Third-Party Cookies

In addition to our own cookies, we may use various third-party cookies to report usage statistics of our website and deliver advertisements on and through our site. These third parties include:

  • Google Analytics: For website traffic analysis and user behavior insights
  • Social Media Platforms: For social sharing features and targeted advertising
  • Payment Processors: To securely process your water delivery orders
  • Marketing Partners: To optimize our advertising campaigns and reach potential customers

Important Note: Third-party cookies are controlled by external companies. We recommend reviewing their privacy policies to understand how they collect and use your information. Xibiba is not responsible for third-party cookies or their privacy practices.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in several ways:

5.1 Browser Settings

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Here's how to manage cookies in popular browsers:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

5.2 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time by accessing the cookie settings in the footer of our website.

5.3 Opt-Out Links

For advertising and analytics cookies, you can opt out through industry opt-out pages such as the Digital Advertising Alliance or the Network Advertising Initiative.

6. Mobile Devices and Apps

If you access our website through a mobile device or use our mobile application, similar tracking technologies may be used. You can manage these preferences through your device settings or within the app itself. Mobile operating systems provide options to limit ad tracking and reset advertising identifiers.

7. Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we use cookies.

When we make significant changes, we will notify you by posting a prominent notice on our website or sending you an email notification if you have an account with us.

8. Your Rights and Data Protection

Under applicable data protection laws, including the General Data Protection Regulation (GDPR) and UK data protection legislation, you have certain rights regarding your personal information collected through cookies:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing
  • Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the information provided below.

9. Contact Information

If you have any questions, concerns, or requests regarding this Cookies Policy or our use of cookies, please don't hesitate to contact us:

Xibiba - Office Water Delivery

Address: 17 Richmond Road, London, SW15 3DZ

Phone: +44 20 7851 5987

Email: [email protected]

Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM GMT, to assist you with any questions about cookies, privacy, or our water delivery services.

10. Additional Resources

For more information about cookies and online privacy, we recommend visiting the following resources:

Thank you for choosing Xibiba for your office water delivery needs. We are committed to transparency and protecting your privacy while providing you with exceptional service. By using our website, you acknowledge that you have read and understood this Cookies Policy.