Fresh Water Delivered to Your Office

Reliable Supply for Your Workplace

Access to clean drinking water is essential for maintaining productivity and wellbeing in any office environment. We provide scheduled deliveries of bottled water directly to businesses across London, ensuring your team always has fresh water available. Our service handles everything from initial setup to regular replenishment, with flexible delivery schedules that fit your office routine.

We work with offices of all sizes, from small startups to established corporations. Our 19-litre bottles fit standard dispensers, and we offer both purchase and rental options for coolers. Orders can be placed through our online system or by phone, and our delivery team operates Monday through Friday between 9:00 and 18:00. We also provide Saturday morning deliveries for urgent requests. Each delivery includes removal of empty bottles, and we maintain detailed records of your usage patterns to suggest optimal ordering schedules.

Our water meets all UK drinking water standards and undergoes regular testing at certified laboratories. We source from protected springs and use multi-stage filtration to ensure consistent quality. Temperature-controlled storage and sealed bottles maintain freshness from our facility to your office. Payment terms are flexible, with options for monthly invoicing or prepaid packages for regular customers.

  • Same-day delivery available for orders placed before 11:00 within central London
  • Minimum order of 4 bottles, with discounts starting at 20 bottles per month
  • Free cooler rental included with contracts of 12 months or longer
  • Contactless delivery option with secure placement in designated areas
  • Emergency top-up service available for unexpected shortages
Office water delivery service showing bottled water and dispenser in modern workplace

Get in Touch

Need office water delivery? Our team is ready to help you set up a convenient supply schedule. Reach out with any questions about our service.

Send Us a Message

Contact Information

Address

17 Richmond Road
London, SW15 3DZ

Business Hours

  • Monday - Friday: 9:00 - 18:00
  • Saturday: 10:00 - 14:00
  • Sunday: Closed

Trust & Compliance

Licensed Business

Data Protection Compliant

SSL/TLS Secured

Quality Guaranteed

Industry Standards

Professional Team

Why Choose Our Service

We deliver fresh drinking water to offices across London with reliable service and competitive pricing

Same-Day Delivery

Orders placed before 2 PM are delivered on the same working day. We cover all London zones with our fleet of 12 vehicles, ensuring your office never runs out of drinking water during business hours.

Certified Quality

All our water meets UK Drinking Water Inspectorate standards. Each batch undergoes laboratory testing for pH levels, mineral content, and microbiological safety. Certificates available upon request for corporate compliance.

Flexible Scheduling

Set up weekly, bi-weekly, or monthly deliveries based on your consumption patterns. Our system tracks usage and suggests optimal delivery intervals. Change or skip deliveries through your account dashboard or by phone.

Volume Discounts

Offices ordering 10+ bottles per delivery receive 15% discount. Monthly subscriptions include free cooler rental worth £25. No hidden fees for delivery or equipment maintenance within M25 area.

Multiple Water Types

Choose from natural spring water, purified water, or mineral-enriched options in 18.9L bottles. Spring water sourced from protected aquifers in Scotland. Purified water processed through reverse osmosis and UV treatment.

Eco-Friendly Practice

All bottles are reusable polycarbonate, cleaned and sanitized after each use. We collect empty bottles during delivery, reducing plastic waste. Our delivery routes are optimized to minimize carbon emissions across London.

Free Equipment Service

Complimentary cooler installation, cleaning, and repairs included in subscription. We provide both floor-standing and countertop models with hot and cold dispensers. Technical support responds within 24 hours.

Dedicated Support

Your office gets assigned account manager familiar with your needs. Reach our team Monday to Friday 9 AM to 6 PM via phone or email. Emergency weekend deliveries available for registered corporate clients.

About Xibiba

Xibiba was established in 2015 by a team of three logistics professionals who identified a gap in the London market for dependable office water delivery. Starting with a single van and 12 corporate clients in the Richmond area, we have grown into a service covering 47 postcodes across Greater London.

Xibiba water delivery service

Our Foundation Story

The concept emerged from direct experience. Our founders worked in office management and witnessed recurring issues: late deliveries, incorrect orders, and lack of communication from suppliers. After conducting research with 85 businesses in South West London, they confirmed these problems were widespread.

We launched with a straightforward promise: deliver what was ordered, when it was promised, and respond to queries within two hours. This approach proved effective. By the end of our first year, we served 94 offices. By year three, that number reached 380.

850+ Active Business Clients
9 Years Operating
47 London Postcodes Covered

What Drives Us

Our mission: To provide London businesses with water delivery that works as it should—on time, accurately, and without hassle. We aim to be the service that office managers don't have to think about because it simply functions correctly.

We focus on operational reliability rather than expansion for its own sake. Our fleet of 11 vehicles operates on optimized routes, reducing delivery windows and fuel consumption. Each driver carries a mobile device linked to our dispatch system, allowing real-time updates and route adjustments.

Professional water delivery team

Our Expertise

Our team includes 23 staff members: 11 drivers, 6 warehouse personnel, 4 customer service representatives, and 2 operations coordinators. Drivers receive training in manual handling (accredited by IOSH), customer interaction, and route efficiency. Average tenure is 4.2 years, which contributes to service consistency.

We stock five water brands and three cooler models. Orders are processed through an online portal that integrates with our inventory system. Clients receive automatic reminders when their typical reorder date approaches, though they can adjust schedules at any time.

Our warehouse in Wandsworth operates Monday through Saturday, with deliveries scheduled in two-hour windows. We maintain a 96% on-time delivery rate, measured by arrival within the specified window. When delays occur, clients receive notification via SMS or email at least 30 minutes before the scheduled time.

Core Values

Reliability

We deliver during the agreed window or notify you in advance. Our dispatch system tracks every order from warehouse to delivery, with updates accessible through your account dashboard.

Transparency

Pricing is listed on our website with no hidden fees. Delivery charges are calculated by postcode and order size. You receive itemized invoices and can access your order history at any time.

Responsiveness

Customer service operates Monday to Friday, 9:00 to 18:00, and Saturday, 10:00 to 14:00. Average response time to email queries is 1.5 hours. Phone calls are answered by a person, not an automated system.

Efficiency

Our route optimization reduces delivery times and environmental impact. We consolidate orders where possible and use vehicles appropriate to load size, from small vans for single-cooler deliveries to larger trucks for bulk orders.

What Our Clients Say

Real feedback from businesses across London and surrounding areas who trust us with their office water supply

We switched to Xibiba three months ago and the difference is remarkable. Our previous supplier was unreliable with deliveries often arriving late or not at all. With Xibiba, water arrives every Tuesday morning like clockwork. The drivers are professional, they handle the bottles carefully, and they always stack them neatly in our storage room. The quality of the water itself is excellent - no strange taste or odour. Our team of 25 people goes through about 8 bottles per week, and we've never run out since switching. The ordering system through their website is straightforward, and they send a reminder email when it's time to reorder. Honestly, it's one less thing I have to worry about as office manager.

SH
Sarah Hughes
Manchester

The service is reliable and the water quality is good. Delivery usually arrives within the scheduled window, though once it came a day later than expected. Customer service was apologetic and explained there had been a vehicle issue. They offered a small discount on the next order which was a nice gesture. The bottles are heavy but the delivery staff always bring them inside and place them where we need them. Would be helpful if they offered a wider range of bottle sizes, but overall we're satisfied with what they provide.

EP
Emma Patel
Leeds
3 MONTHS WITH US

Decent service for the price point. The water tastes fine and deliveries are generally on time. Had one issue with a damaged bottle that leaked, but they replaced it the same day which was good. The online account portal could be more user-friendly - took me a while to figure out how to change delivery dates. Also, the minimum order quantity is a bit high for our small office of 8 people, so we end up with excess stock sometimes. On the plus side, their customer service team responds to emails within a few hours and they're always polite. It does the job, though there's room for improvement in flexibility.

JT
James Thompson
Bristol

I manage facilities for a 40-person office in London and finding a reliable supplier was challenging. Xibiba solved our problem completely. They deliver 15 bottles every fortnight, the invoicing is clear and accurate, and they've never missed a delivery in 8 months. The water cooler they installed is quiet and efficient. What impressed me most was when we had an urgent request for an extra delivery before a big conference - they accommodated us within 24 hours. The cost per bottle is reasonable, especially considering the service level.

RC
Rachel Cooper
London

Solid supplier with consistent quality. The delivery schedule works well for us, though it would be nice to have an option for evening deliveries as we're sometimes closed during their standard hours. The water itself is fresh and our staff prefer it to tap water. Pricing is fair for the service provided.

MO
Michael O'Brien
Glasgow
LONG-TERM CLIENT

Been using this service for over a year now and it's been excellent. Communication is clear, billing is transparent with no hidden fees, and the quality never varies. They provide detailed delivery notifications so we always know when to expect them. The customer service team remembers our specific requirements which makes reordering simple. Highly recommend for any office looking for a dependable water supply.

LW
Lisa Williams
Edinburgh

Our Water Delivery Services

We provide comprehensive solutions for offices across London and surrounding areas. From single bottle deliveries to complete hydration systems, our range covers every workplace need with flexible terms and transparent pricing.

Standard Bottle Delivery

Regular supply of 19-litre bottles delivered directly to your office. Our drivers arrive during business hours, ensuring minimal disruption. Each bottle contains natural spring water sourced from protected reservoirs in the Cotswolds. We handle empty bottle collection during the same visit, maintaining a clean and efficient service cycle for your workplace.

£8.50 per bottle
Minimum order: 4 bottles monthly

Scheduled Weekly Delivery

Automated weekly deliveries ensure your office never runs out. Choose your preferred day and quantity, and we handle the rest. This service includes a dedicated account manager who monitors your consumption patterns and adjusts deliveries accordingly. Perfect for medium to large offices with consistent water needs throughout the year.

£7.95 per bottle
12-month contract, free cooler included

Express Same-Day Service

Urgent water needs covered with same-day delivery across central London postcodes. Order before noon and receive your bottles by 5pm. This premium service suits offices hosting events, conferences, or experiencing unexpected demand spikes. Available Monday through Friday, with weekend options for registered corporate clients requiring emergency supplies during special circumstances.

£12.50 per bottle
Available within M25 area only

Hot & Cold Cooler Rental

Premium floor-standing coolers providing both chilled and hot water instantly. Each unit features stainless steel tanks, energy-efficient compressors, and child-safety locks on hot taps. We include quarterly sanitisation visits performed by certified technicians using food-grade cleaning solutions. Installation takes 30 minutes, and units connect to standard electrical outlets without special requirements.

£15.00 per month
Includes installation and maintenance

Corporate Package

Comprehensive solution for offices with 20+ employees. Package includes unlimited cooler rentals, priority delivery slots, and dedicated customer support line. Monthly consumption reports help track usage and budget effectively. We assign a territory manager who visits quarterly to assess satisfaction and suggest optimisations. Flexible scaling allows adding or removing locations as your business grows.

£189 per month
Includes 30 bottles monthly, extra at £7.50

Cups & Accessories Supply

Complete range of disposable cups, reusable bottles, and dispenser accessories. We stock biodegradable paper cups in three sizes, branded reusable bottles for staff, and replacement taps for coolers. Orders arrive with your regular water delivery, eliminating separate supplier management. Bulk discounts apply for quantities exceeding 1,000 units, making this cost-effective for larger organisations.

£22.00 per box
Box contains 1,000 cups (200ml)

Premium Filtered Water

Enhanced purification process removes 99.9% of contaminants while preserving beneficial minerals. Each bottle undergoes reverse osmosis, UV sterilisation, and ozone treatment at our certified facility in Hampshire. Laboratory testing occurs weekly, with results available through your online account. Ideal for offices prioritising health standards or serving clients with specific dietary requirements.

£10.50 per bottle
Certified to BS EN ISO 22000 standard

Cooler Maintenance Plan

Comprehensive care for your existing water coolers from any supplier. Our technicians perform deep cleaning, replace filters, check electrical components, and test water temperature accuracy. Service visits occur every three months, with emergency callouts included at no extra charge. We maintain detailed service records and provide replacement units if repairs exceed 24 hours.

£35.00 per visit
Quarterly service, emergency cover included

Eco-Friendly Programme

Sustainable delivery using electric vehicles and fully recyclable bottles made from 50% recycled PET plastic. We offset carbon emissions through verified reforestation projects in the UK. Each delivery includes collection of used bottles, which return to our facility for sanitisation and refilling. Detailed environmental impact reports show your office's contribution to reducing single-use plastic waste.

£9.25 per bottle
Carbon-neutral delivery, recycling certificate provided

Our Track Record

Numbers that reflect our commitment to providing reliable office water delivery across London

6

Years in Business

serving London offices since 2018

340+

Office Clients

across Greater London area

4,200+

Deliveries Monthly

approximately 200 working days per year

94%

Client Satisfaction

based on 2024 feedback surveys

98%

On-Time Delivery

within scheduled time window

12

Team Members

drivers and customer support staff

25,000+

Bottles Delivered

annually to London businesses

24h

Average Response Time

for new order requests

87%

Recurring Clients

choose regular delivery schedule

15

London Boroughs

covered by our delivery network

Our Successful Installations

We provide water delivery solutions for businesses across London. From small startups to large corporate offices, our service ensures fresh, quality water reaches your workplace on schedule.

Tech startup office water delivery

Tech Startup Hub

Corporate Offices

Tech Startup Hub

Corporate Offices

A growing tech company in Shoreditch needed reliable water supply for their 85-person team. We installed three water coolers strategically placed across their open-plan workspace, with twice-weekly deliveries ensuring they never run out during peak hours.

Private clinic water service

Richmond Private Clinic

Medical Facilities

Richmond Private Clinic

Medical Facilities

This medical facility required filtered water meeting health standards for both staff and patients. We supply 19-litre bottles weekly, with emergency same-day delivery available. The clinic serves approximately 200 visitors daily, making consistent water availability essential.

Language school water delivery

Westminster Language School

Educational

Westminster Language School

Educational

With 150 students and 20 staff members, this language school needed an efficient hydration solution. We provide five coolers throughout the building, delivering 30 bottles every Monday morning before classes begin. The service has been running smoothly for two years.

Financial services office water

Canary Wharf Financial Firm

Corporate Offices

Canary Wharf Financial Firm

Corporate Offices

A financial services company with 200 employees across four floors required coordinated delivery. We installed eight premium coolers with hot and cold water options, delivering 45 bottles weekly. Our team handles bottle exchanges during off-peak hours to minimize workplace disruption.

Creative agency water service

Soho Creative Agency

Corporate Offices

Soho Creative Agency

Corporate Offices

This design agency wanted a sustainable solution for their 40-person studio. We provide glass bottles with a deposit-return system, reducing plastic waste by 80%. Deliveries occur every Thursday, with the agency reporting increased team satisfaction and environmental responsibility.

Dental practice water delivery

Kensington Dental Practice

Medical Facilities

Kensington Dental Practice

Medical Facilities

A busy dental practice needed water for their waiting area and staff room. We supply two coolers with bi-weekly deliveries of 12 bottles. The practice values our punctuality, as they operate strict appointment schedules and cannot afford service interruptions during patient hours.

Latest Insights

Stay informed with expert advice on workplace hydration, sustainability practices, and how proper water supply supports productivity in your office environment.

Office hydration benefits
15 March 2024 6 min read

How Workplace Hydration Impacts Daily Performance

Research from the European Journal of Clinical Nutrition shows that even mild dehydration of 1-2% can reduce cognitive performance by up to 10%. For office teams working on complex tasks, maintaining consistent access to quality drinking water throughout the day becomes essential. We examine data from 50 London businesses that implemented structured hydration programs and measured changes in employee focus, decision-making speed, and overall work output.

Read article
Water bottle types comparison
8 March 2024 5 min read

Choosing Between 18.9L Bottles and Plumbed Dispensers

Different office sizes and layouts require different water supply solutions. Small teams of 5-10 people often find bottled systems more practical, while companies with 30+ staff typically benefit from plumbed-in dispensers connected directly to mains water. This comparison covers upfront costs, monthly expenses, space requirements, and maintenance needs for both options, helping you select what works for your specific situation without unnecessary complexity.

Read article
Sustainable office practices
1 March 2024 7 min read

Reducing Single-Use Plastic in Office Environments

UK businesses discard approximately 7.7 billion plastic bottles annually. Switching from individual bottled water to reusable bottle systems or filtered dispensers can reduce plastic waste by 85-90% in typical office settings. This article breaks down the numbers: a 20-person office using personal bottles generates roughly 5,200 plastic bottles per year. We look at three London companies that made this transition, documenting their actual waste reduction figures, implementation costs, and employee reception over 12 months.

Read article
Water quality standards
23 February 2024 5 min read

Understanding UK Drinking Water Standards for Offices

The Drinking Water Inspectorate sets specific parameters for water quality across England and Wales, covering 39 different chemical and biological indicators. For office managers, knowing these standards helps when selecting suppliers and ensuring compliance. This guide explains what Total Dissolved Solids (TDS), pH levels, and mineral content mean in practical terms, and which certifications to look for when comparing different water sources or filtration systems for your workplace.

Read article
Limited Time Only

Spring Office Hydration Package

Start your office water delivery service this spring and receive 25% off your first three months. We provide premium bottled water with free cooler installation and maintenance. Perfect for offices of any size, from small teams to large corporations. Our reliable delivery schedule ensures your workplace never runs out of fresh drinking water. Take advantage of this exclusive offer and improve workplace wellness today.

25%
Off
📅
Offer Valid Until:

16 May 2026

25% discount on your first three months of service with no minimum order requirement

Free water cooler installation worth £150, including setup and staff training on proper use

Complimentary delivery for all orders within London during the promotional period

Free maintenance and cleaning service for your cooler every two months throughout the contract

Bonus starter pack including 10 extra bottles and reusable cups for your entire team

Frequently Asked Questions

Find answers to common questions about our office water delivery services. If you need additional information, our team is ready to help.

We provide 18.9-litre bottles, which are the standard size for office coolers and dispensers. This volume is practical for workplaces as one bottle typically serves 8-12 people for approximately one week, depending on usage patterns.

For smaller offices or meeting rooms, we also supply 11-litre bottles that fit compact dispensers. All bottles are manufactured from food-grade materials and undergo thorough cleaning and sanitization before each refill to maintain hygiene standards.

Orders placed before 2 PM on weekdays are typically delivered the next business day. For clients in central London areas, same-day delivery is available for urgent requests placed before 11 AM.

We operate scheduled delivery routes Monday through Friday between 9 AM and 6 PM. Saturday deliveries are possible for orders placed by Thursday afternoon. Our system sends automatic reminders before scheduled deliveries, and you can track your order status through our client portal.

Yes, we offer both rental and purchase options for coolers and dispensers. Our rental programme includes free installation, regular maintenance, and replacement if equipment malfunctions. Floor-standing models with both hot and cold taps are popular for offices with 10+ employees.

Desktop dispensers suit smaller spaces or reception areas. All units feature stainless steel reservoirs and energy-efficient cooling systems. We stock models from established manufacturers with 2-year warranties. Our technicians handle installation within 48 hours of delivery for rented equipment.

Our minimum order is 2 bottles per delivery for locations within the M25. This requirement helps maintain efficient delivery routes and competitive pricing. Offices typically order 4-8 bottles monthly, depending on staff size.

For businesses outside central London, the minimum may be 4 bottles due to extended delivery distances. We offer flexible ordering schedules - weekly, fortnightly, or monthly - and you can adjust quantities through your account dashboard. Standing orders receive a 5% discount compared to one-time purchases.

Our water is sourced from protected natural springs in the Cotswolds region. The source undergoes geological protection to prevent contamination, and we hold current abstraction licences from the Environment Agency.

The treatment process includes multi-stage filtration through sand and carbon filters, UV sterilization, and ozonation to eliminate bacteria without adding chlorine. Regular testing by independent laboratories verifies compliance with UK drinking water standards. Each batch receives quality certification, and test results are available to clients upon request.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. Direct debit is available for regular monthly deliveries and offers the most convenient payment option as invoices are settled automatically.

Business accounts can request invoice billing with 14-day payment terms after credit approval. Bank transfers are accepted for large orders exceeding £500. All transactions are processed through secure payment gateways compliant with PCI DSS standards. VAT receipts and invoices are emailed immediately after each transaction.

Absolutely. Our drivers deliver bottles directly to your designated location within the building. When setting up your account, specify the floor number, department name, or exact room location in the delivery instructions.

For buildings with restricted access or security requirements, we coordinate with reception staff or building management. If you need bottles placed in multiple locations across different floors, this can be arranged at no additional charge. Our drivers carry trolleys to transport bottles efficiently through corridors and onto lifts.

We operate a closed-loop bottle return system. Empty bottles are collected during each delivery visit at no charge. Our drivers exchange empty bottles for full ones, making the process seamless for your office.

Returned bottles are transported to our cleaning facility where they undergo intensive washing with food-safe detergents, high-temperature sanitization, and inspection for damage. Each bottle can be reused approximately 40-50 times before recycling. This system reduces plastic waste significantly compared to single-use containers and forms part of our environmental commitment.

Both options are available. We provide flexible ordering without long-term contracts - order whenever you need supplies. This works well for businesses with variable consumption or seasonal fluctuations.

Alternatively, our subscription plans offer scheduled deliveries at discounted rates. 12-month agreements include free cooler rental and priority delivery slots. Contract terms are straightforward with 30-day cancellation notice. Many clients start with flexible ordering to establish consumption patterns, then switch to subscriptions once requirements are clear.

We deliver throughout Greater London including all central boroughs such as Westminster, Camden, Islington, Southwark, and the City of London. Our coverage extends to outer areas including Croydon, Barnet, Bromley, Ealing, and Richmond.

Deliveries are also available in surrounding counties including parts of Hertfordshire, Essex, Surrey, and Berkshire. Enter your postcode on our website to verify service availability in your location. For areas outside our standard delivery zone, we can arrange service for orders meeting minimum quantity requirements.

Disclaimer

The information provided on this website regarding office water delivery services is presented "as is" and is accurate to our knowledge at the time of publication. Xibiba reserves the right to modify service details, pricing, delivery schedules, and product specifications without prior notice. While we strive to maintain current and precise information about our bottled water products and delivery options, we recommend contacting our team directly to verify specific details before making decisions. Xibiba limits liability for any inaccuracies or outdated information that may appear on this site. For professional advice regarding water quality standards or workplace hydration requirements, please consult qualified specialists in your area.